Last Updated: September 28, 2026
This Privacy Policy explains how Navitag Technology Systems OPC ("Navitag", "we", "us", or "our"), a corporation with its office at 26 Pandi Industrial Park, Cupang, Pandi, Bulacan 3014, Philippines, collects, uses, and shares information when you use the Navitag Track mobile application, website, and related services (the "App"). We are the data controller responsible for your personal information for all users of the App and all customers, including customers who buy from our affiliate Navitag Digital Innovations LLC (Sheridan, Wyoming, USA). By using the App, you agree to the practices described below.
Account & Profile Information. When you create an account, we collect a limited set of information depending on how you sign up:
You can create an account using a supported third-party sign-in provider, or by registering directly with an email address and password.
Authentication Data & Account Identifier. We use a secure authentication service to manage your login sessions and protect your account. Each account is assigned a unique user identifier, which we use to identify you across the App and our backend services, and which is also associated with your usage and analytics data.
Device & Push Notification Data. With your permission, we collect a push notification token (and associated device identifiers) so we can deliver notifications and alerts to your device.
Usage & Analytics Data. We use an analytics service to collect information about how you interact with the App — such as screens viewed, features used, and general usage and diagnostic events — to understand and improve the App. We do not collect your device's advertising identifier, and we do not use this data to track you across other companies' apps or websites.
Location of Your Tracking Devices. The core purpose of the App is to display the location and status of the GPS tracking devices you own or are authorized to access. That location data is generated by your devices and transmitted to our servers, which the App then displays to you.
Your Phone's Location (optional, on-device only). The App has a "show my location" toggle on the map. If you turn it on, the App asks your phone's operating system for permission to use location while the App is in use, and uses the phone's position only to draw a marker for you on the map on your own screen. The toggle is off every time the App starts, and the position is read only while the toggle is on and the App is in the foreground.
Your phone's location is never sent to Navitag. It is not transmitted to our servers or to any third party, is not stored, and is not used for any purpose other than drawing that marker on your device. All other location information shown in the App comes from your tracking devices, not from the phone running the App. You can withdraw permission at any time in your device's settings.
Payment & Transaction Information. When you buy a data plan top-up or a product from us, we collect the information needed to process and fulfil the order: your name, email address, phone number, billing and (for physical goods) shipping address, the items purchased, the amount and currency, the payment method you chose, and the transaction identifiers our payment processors return to us. Payments are processed by third-party payment processors:
We never see or store your full card number, expiry date or security code (CVV). Those details are entered directly into, and handled only by, the payment processor. We receive and keep only a payment reference, the payment status, the card brand and the last four digits, and the amount, so that we can confirm your order, issue a receipt, and handle refunds, chargebacks and disputes. Our processors may use your payment and device information for fraud prevention and to meet their own legal obligations under their privacy policies: Xendit Privacy Policy, PayPal Privacy Statement.
We use the information we collect to:
We do not sell your personal data, and we do not share it for cross-app or cross-site advertising or tracking. We only share information with service providers necessary for the App's core functionality:
We require that any third party with whom we share your data provide the same or an equal level of protection for your personal information as described in this Privacy Policy, and use it only for the purposes set out above.
We may also disclose information where required to comply with applicable law, legal process, or a lawful government request.
Because our service providers operate globally, your personal information may be processed and stored on servers located outside the Philippines, including in the United States. We take reasonable steps to ensure such transfers are protected by appropriate safeguards consistent with this Policy and applicable data protection laws.
We retain your information for as long as your account is active. Records of purchases and payments (order details, receipts, payment references and refund records — never full card details) are kept after account deletion for as long as tax, accounting, anti-fraud and chargeback rules require, and are then deleted. To delete your data:
In accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws, you have the right to:
Navitag Track is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
We implement industry-standard security measures, including SSL/TLS encryption, to protect your data during transmission, and we store it in secure locations.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this Policy periodically. Your continued use of the App after any changes constitutes acceptance of the updated Policy.
If you have any questions about this Privacy Policy or our data practices, or want to exercise your privacy rights: